Hello, Jihyun. Thank you for your review and feedback. We have replaced the bathroom shower hose with a new one. As this issue was not brought to our attention during your stay, we were unable to address it at the time. We regret the inconvenience you experienced; had we known sooner, we could have replaced it immediately. Regarding cleanliness, we usually follow a checklist that involves dismantling the kitchen and bathroom drains to check for any debris. Unfortunately, it appears our inspection of the kitchen drain was insufficient on this occasion. We apologize for this oversight. We also found the hair you mentioned on the floor of the shoe cabinet; we failed to inspect that area thoroughly enough. We will ensure more meticulous checks in the future to avoid such oversights. While the musty indoor odor may have been caused by the rainy weather making ventilation difficult, we will pay closer attention to ventilation and odor management moving forward to ensure a pleasant indoor environment. Thank you for taking the time to share your valuable feedback and for helping us improve our accommodation.
