We sincerely apologize for the various inconveniences you experienced during your stay. Although we responded immediately to the unexpected issues with the living room ceiling and the bathroom leak to minimize your discomfort, we feel terrible knowing that the noise from external construction work during the day also caused you distress. We will use this experience as an opportunity to inspect, repair, and more thoroughly check our facilities. We take your feedback seriously and will pay closer attention to these matters moving forward. Thank you for sharing your honest feedback regarding your experience.






































