Hello. I have been in the hospitality business for nearly 20 years, but you rank among the top three most difficult guests I have ever encountered. Everyone involved found the experience incredibly trying. We informed you before the booking that there was no dedicated parking. Also, immediately upon arrival, you called claiming the door lock was broken; we even sent a technician, only to find the door wouldn't open because you kept entering the wrong passcode. You left the room in a terrible state and wrote a review filled with malicious fabrications. Please reflect on your own behavior and attitude before criticizing others. Please, do not ever act this way again.






































