First of all, I sincerely apologize for the inconvenience you experienced during your stay…! 🥺 Although we did clean the unit before your arrival, it seems there were some areas we overlooked. We will make sure to conduct a more thorough inspection after cleaning from now on. I personally visited to address the bathroom drainage issue and confirmed that the water is now draining properly. We will continue to manage the property with greater care. While this is a non-smoking building, it appears the rule hasn't always been followed. We will pay closer attention to ventilation and odor control to address this. 🌿 Thank you for your valuable feedback; we will strive to provide an even cleaner and more pleasant space in the future. Thank you. 😊