Thank you for your feedback; we are glad you enjoyed your stay. We apologize that the area under the bed was not properly cleaned. We will ensure our cleaning team pays closer attention to this area in the future. Regarding towels, bed linens, and pillows, we are unfortunately unable to provide them due to Korean public hygiene regulations. Consequently, we cannot reuse items left behind by previous guests, even if they remain in good condition. We fully understand that purchasing these items for a short stay may seem wasteful, and we sincerely wish we could offer a more convenient alternative. However, to remain compliant with regulations, asking guests to bring or purchase their own bedding and towels is currently our only option. Thank you for your understanding and for your valuable feedback.













